Labor Day is celebrated annually on the first Monday in September. The holiday is intended to honor the American worker.

In 1894, Congress passed an act acknowledging that the contributions of individuals who work for the better good of a company, directly strengthens the well-being of our country and makes America flourish. Enacted more than a century ago, these adopting legislators clearly understood that people united as a workforce drove spirit, community and ultimately the economy. In unity, there was strength. In strength, there was prosperity for America.

One hundred and twenty-two years later, our nation observes Labor Day with street parades, speeches, picnics and family. With the extended weekend and festive activities, it’s easy to overlook the underlying message of the day. This holiday is about the American worker and the contributions that we make as individuals to better the places we work, improve our communities, contribute positively to society as a whole. It’s simply a day to honor the workforce of America.

                          Labor of Love

The Labor of Craftsmanship
A person’s individual spirit, motivation and ingenuity drives success. Today’s generation wants to take their personal creativity, apply it to their day-to-day life and share it with the world. Think Pinterest. The social media network allows a visual element for their creativity, along with a place to collect photos, ideas and inspiration.

Now think Sunset Hill Stoneware. Our employees take their individual talents and creativity and apply it to clay. Whether they are throwing at pottery wheel, pressing images into clay, applying mug handles, hand glazing – or on the phone helping you understand what style/color will retail best in your store, their individual inner drive and talent results in the artistry and quality workmanship you seek. There’s satisfaction in working for a company that produces a product that is sustainable, affordable, and in some ways, improves lives.

                                  Hand throwing Sunset Hill Stoneware mugs

Employee’s individual contributions keep companies strong – and keeps America rich in tradition, craftsmanship and growth. It’s a labor of love we never want to lose.

Enjoy your holiday. This one’s for you!

Keeping watch. Pat

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Most people have an ingrained responsibility to act within the best interests of our society and environment. It’s simply the right thing to do. We’ve been brought up to help others.

The business world acts in the same way. Publicly-traded global corporations typically create and maintain ‘green’ and corporate social responsibility policies. In fact, the International Organization for Standardization (ISO) emphasizes that the relationship to society and the environment in which businesses function is a critical factor in a company’s ability to operate effectively. Social responsibility is increasingly used as a measurement of overall performance. In fact, you’ll see it mentioned in most annual reports.

While privately-held companies are not accountable to stockholders, they do make social responsibility an integral part of their business model. Delaware North is one of those companies. As a corporate citizen, they look to make the world a better place for those around them. They believe a socially responsible company is one that serves. It serves its customers by selling something of value, its workers by providing good jobs, its owners and clients by generating profits and the community at large by making the world a better place. 


In 2011, a study done by Brigham Young University professors showed family-owned businesses are more socially responsible than larger companies. The study was based on data collected from 1991 to 2005 and was published in the Journal of Business Ethics. The study disclosed that family-owned businesses treat employees better, contribute to the community more and damage the environment less, all because of one thing — the family name is on the line.

In a family-run business, there typically is no accountability to stockholders or board of directors. There is a major responsibility to themselves, their families, employees and the community that surrounds them.

Duane and Tom Dunsirn, the owners of Sunset Hill Stoneware feel that sense of obligation. As a father and son team, they don’t always do things the easy way; they strive to do things the right way.

5 Ways We Incorporate Social Responsibility

  1. American-Made Product
    Our customers gain high-quality craftsmanship hand thrown by Wisconsin artisans. Everything we do, everything we use is made in America. From the earthy clay to our customized packaging – it’s all made in the good ol’ USA.




  2. Built-In Product Safety
    Customers select our stunning stoneware for our artistry, functionality – and safety. Our stoneware pieces are independently tested to be 100% lead free and food safe for you and your family. They meet stringent FDA and California Proposition 65 compliancy standards – and our standards. Oven, microwave and dishwasher safe.




  3. Capture and recirculate 100% of our kiln heat
    High firing at 2200° temperatures, our firehouse gets hot. We invested in a custom-engineered HVAC system that reclaims 100% of the kiln heat produced. That heat is then re-dispersed to dry our greenware, warm our water, heat our facility.




  4. Keep local area streams and lakes contaminate free
    We carefully capture and separate the water used in manufacturing to prevent by-products from entering local ground and surface water supplies. Our employees and local communities are protected.




  5. Airborne clay dust contaminates beat OSHA standards
    Our production facility has been independently tested by an outside environmental consulting firm for respirable dust and crystalline silica dust a staggering 95% lower. We are confident our powerful clean air filtration and circulation systems, located throughout our production facility, maintains a continuous circulation flow of internal fresh air to keep employees safe.




Simply put, no matter the size of a company, being social responsible in producing a well-made product, treating employees well, doing your part to protect the environment is the right thing to do. We’ll continue to do our part. We hope you do too.

Keeping watch. Pat

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It’s easy to take our national parks for granted; to us, they’ve always been there. These majestic landmarks are a part of our American landscape, so it’s natural to assume they will be available when we are ready to travel, listen and learn their stories. It’s hard to imagine that without the foresight of those who came before us; these lands may not be maintained and available to all.

In 1872, President Ulysses S. Grant recognized Yellowstone as America’s first national park. At the time, Congressmen supported the bill as they felt the rugged and isolated area had minimal economic value. Through the years, more US Presidents and government officials recognized and named other national parks and monuments including Yosemite National Park, Mount Rainer, Sequoia National Park, Mesa Verde National Park, Devils Tower, etc. All of this happened because a relatively small group of people had the vision and perseverance to protect America’s natural treasures.

          Yellowstone National ParkYellowstone National Park

On August 25, 1916, President Woodrow Wilson signed into law the Organic Act that formally created the National Park Service (NPS). The law mandated that the NPS, managed by the Department of the Interior, was responsible for conserving and protecting the nation’s 35 current national parks and monuments, along those yet to be established, for the enjoyment of future generations. That’s the most important part: the law included those national landmarks that had yet to be named. With the Organic Act in place, today the NPS embraces 58 national parks, including nearly 400 sites encompassing over 84 million acres.

       National Park Service   National Park Service

In 1967, many years after the formation of the National Park Service, Congress made another bold move and created the National Park Foundation.  Its philanthropy mission was simple – to gain private support for the National Park Service in the times and ways it needed it most. Today, the National Park Foundation continues to carry on that tradition as the only national charitable nonprofit whose sole commitment is to support the NPS. The foundation does this by channeling the support of individuals and organizations to ensure the very best of America is preserved and protected as generations before us intended.

                                               National Park Foundation

This week, America celebrates the NPS’s centennial. The party started last year when the NPS launched a movement to spread the world about our country’s resources and heritage. Named ‘Find Your Park’, the program includes all parks – national, state and local. It’s about creating the connections and inspirational stories that our parks tell through history, culture and simply enjoying natural beauty of our country.

2016 NPS Centennial mug2016 NPS Centennial mug2016 NPS Centennial mug

One of the program’s goals is to get kids outside, to experience nature, to explore and have a personal connection with the outdoors. My Dad and Mom did that well. We took weekend trips to Kettle Moraine State Forest as a family. We hiked the trails, climbed trees, picked berries and enjoyed a picnic table for lunch. It was great to get out of the city and realize there was a lot of life to experience.

2016 NPS Centennial coaster  2016 NPS Centennial coaster 2016 NPS Centennial coaster

Part of the yearlong centennial festivity is sharing your story. The NPS has made it easy for you. Share your photo, song, poem, video – anything you want. Use hashtag #FindYourPark. The beauty of our country simply can’t be captured in a single word or photograph. We all need to share our story.

And the NPS asks for your support. Your financial gift, large or small, will help the National Park Foundation protect our treasured landscapes for generations to come. If you can’t give financially, give with your heart by sharing America’s priceless natural landscapes, rich history and vibrant culture with those you love. Or participate in these ways:

  • In recognition of the 100th birthday of the NPS, an IMAX® 3-D film National Parks Adventure was created to capture the nation’s story at theatres across America. The film offers a sweeping overview of the national parks’ history, along with adrenaline-pumping odyssey and soulful reflection on what the wilderness means to us.
  • The United States Mint is commemorating the NPS Centennial by issuing three limited-edition coins, including a five-dollar gold coin, a silver dollar, and a half dollar clad coin. Proceeds from coin sales go to the National Park Foundation to support projects that protect parks for future generations
  • While many National Parks are strained by lack of resources and staff, you could provide an invaluable service and help ensure that these special places will continue to be cherished for generations to come as a volunteer. From clearing trails to assisting archaeologists to providing visitor information, our national parks could use your help.

The NPS employs approximately 22,000 permanent, temporary and seasonal professionals. They depend on 221,000 volunteers. They expect more than 300,000,000 visitors. They offer free guides as a starting point of inspiration.

  Sequoia National Park steinSequoia National Park steinSequoia National Park stein

The diverse beauty of America’s majestic landmarks is like no other country. It’s our national legacy, our inheritance, our story to embrace, protect and care for future generations.

Keeping watch. Pat

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Ask any retailer what’s their largest expense and they’ll have a quick answer: inventory. It’s an ongoing struggle. Too much inventory results in an overloaded stock room, crowded shelves, reduced cash flow and profitability. Too little stock on hand appears that you have limited items to sell and cripples sales. If you’re a museum store buyer, even more pressure is added as they act as stewards of the organization’s funds and, in turn, must act responsibly and have more accountability.

A museum store plays a large part of the whole visitor experience. Typically located at the entrance and/or exit of the museum, the employees make best use of their product offering, retail display and messaging throughout the store. While the store’s financial outcome is vital to the retail operation, even more is customer experience.

Visiting Springfield
I remember a trip to the Abraham Lincoln Presidential Museum in Springfield, Illinois. The building is massive taking up an entire city block. The museum interactively takes you on a journey through Lincoln’s boyhood years through his White House presidency. The galleries immerse you through the most dramatic moments in Lincoln’s life using the latest in technology to bring 19th century history to life. It’s engaging, educating and inspirational. You simply feel you are living part of Lincoln’s story. At the end, you are invited to walk into the museum store. The store is welcoming, impressive and genuinely reflects the museum exhibits you have walked through.

If you read my last blog, you know I’m a mug collector – so my goal was to purchase a Sunset Hill Stoneware mug from the museum store. The SHS mugs were not hard to find – the artisan-quality pieces were on display in many locations throughout the store. I found a mug to purchase, but noticed the displays were a bit in disarray – so I resourcefully spent some of my time straightening out the mugs so their brands all stood front and center, while my husband shook his head and acted like he didn’t know me. Soon one of the employees came over and I introduced myself. She was glad to meet me – and for the help in straightening the shelves.

    Abraham Lincoln Presidential Museum  Abraham Lincoln Presidential Museum

On Display
The way stores display their goods never mattered much to me, until I began working for a mug company. Now I notice. Always.

Sometimes at our Neenah retail store, I’ll ask our team on-site for some display photos. They kindly send them to me and I sometimes shake my head at the current display. I know we can do better than what I see.  We all know that presentation is everything and you have one chance to make a good impression – even if you’re a mug on a shelf.

                    Sunset Hill Stoneware Retail Store       

                    Sunset Hill Stoneware Retail Store

Many of our customers share their displays – with us. We are so proud to be part of their story and of their ‘made in America’ offering.

                    Simply Natural Alpaca

                    The Apple Farm

                    Marine Mammal Center

                    Hermit Brand

           Texas Coffee Firehouse

Meet the Makers
We also work with The Local Store in Eau Clair, Wisconsin. They offer an authentic shopping experience with an impressive array of unique gifts, books, apparel, kids gear, decor, food, etc. I love what they do. All of their merchandize evokes a sense of place – whether it’s the Chippewa Valley or Wisconsin in general. To reinforce their brand messaging online and throughout their retail and online stores, they not only feature Wisconsin-made products – they tell the artisan stories of the item. They call it Meet the Makers. Want to buy a Wisconsin state-shaped skillet for your overnight guests? What about a wooden Chippewaddlers duck toy? Or is a sweet, ginger-infused root farmer's beverage called Switchel in honor of the haymakers who drank it during the 19th-century. The Local Store puts together beautiful store displays while educating visitors and building a sense of community.

The Local Store

Inventory Balance
Buyers know their stores can’t sell what they don’t have in inventory, so keeping stock on their shelf is important to their retail business. They also know that not turning inventory can be disastrous to their bottom line. It’s a constant balance of getting the right product on the shelf at the right time – and keeping those displays looking good.

Many retailers try to:

1.     Align their store principles with affordable American-made products
2.     Display their products with personality
3.     Keep displays visually appealing and tidy
4.     Educate staff so they can share their mission with visitors

The next time you visit a retail store, appreciate the thought and work put into keeping stock on the shelf. And for me – if you see a SHS mug out of place, please take time to straighten out those mugs a bit so the brand stands out front and center.

Keeping watch. Pat

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People love hand thrown stoneware and like to travel. Combining the two makes people happy – and that’s good for America and Sunset Hill Stoneware.

Since 1979, my tradition has been picking up a souvenir mug when my husband and I are on vacation. It started on our honeymoon in Hawaii. We were on Oahu and I picked up a mug at the International Marketplace. It rests in a prominent place in our home and brings back great memories. As we traveled through the years, I would stop at a  museum or park store and select a mug that I liked. If I forgot, my husband would gently remind me. It makes us happy to have a visual keepsake of the places we’ve been. 

The thing is – we have never considered ‘using’ the mugs. They’ve all been decorative additions. And I’m embarrassed to say, the mugs have all been made in China or a foreign land.

The week before I started at Sunset Hill Stoneware changed everything. We had traveled to Gettysburg to walk the battlefields and stopped at the Gettysburg National Military Park Museum and Visitor Center. As habit would have it, I selected a mug. Prior to walking to the checkout, I wondered if Sunset Hill Stoneware mugs were available in the store. I walked around the corner and there they were – a top-to-bottom shelf display of beautiful, hand thrown, American-made mugs. I looked at the mug in my hand (from China) and put it down, while purchasing the artisan-thrown Sunset Hill Stoneware CM-8 style mug. The hand thrown Sunfire Red mug doesn’t decorate my home – it is used, daily.

Now when we travel, I’m selective about the mugs I purchase; only Sunset Hill Stoneware, only made in America. It’s a lesson I learned along the way. We need to support America, small businesses and support quality-made products.

Our customers enjoy collecting Sunset Hill Stoneware. They like the different styles, the different color options. When they visit America’s landmarks – whether it is a museum store or national park, they look to add to their pottery collection. And these aren’t decorative pieces, they use our stoneware in their daily life because they know it has been tested and safe to use in their homes. They look for our Sunset Hill Stoneware seal of approval located on the bottom of the mug.

          Hand Thrown Sunset Hill Stoneware Mug with Bottom Stamp

You’ll find Sunset Hill Stoneware at events too. There’s a convention that starts today in Oshkosh called EAA AirVenture. It attracts 500,000 people and 10,000 airplanes from across the globe. Imagine 10,000 airplanes flying into Oshkosh, Wisconsin, a city that maintains a population of just over 65,000. It certainly is a sight to be seen. The EAA AirVenture convention planners have been purchasing Sunset Hill Stoneware collectible mugs since 2011 and reselling them to attendees. Imagine our product on display before 500,000 attendees. It gives me chills just thinking about it!

    Hand Thrown Stoneware EAA AirVenture Mug Collection

David Williford attends AirVenture every year – and recently sent a photo of his collection. He also shared, “I have a collection of your mugs bought each year at AirVenture, in Oshkosh, WI. The first year they were offered was in 2012. I have enjoyed collecting them.” Our team never gets tired of seeing our customer’s personal collections.

     Hand Thrown Stoneware AirVenture Mug Collection

Beer fanatics are also excited about collecting beer steins – either for annual mug clubs or from different craft brewers across the country.

We’re privileged to work with Iron Hill Brewery in Pennsylvania and their fans for the past 5 years. Their King of the Hill Rewards Club offers exclusive perks including a free 24-oz beer mug. They won’t let you buy the exclusive mug; it’s for members only!

     Hand Thrown Stoneware Iron Hill Brewery Mug Club

Alyssa, from Buffalo, NY shares, “I love my new SHS mug! Please make more of these for breweries in Western New York and I will collect all of them! 

       Hand Thrown Stoneware Southern Tier Brewing Company

There are hundreds of these stories, thousands of places to find Sunset Hill Stoneware mugs. It’s a bit humbling. What personally started as a simple souvenir collection for myself, has evolved into a larger understanding that people are passionate about America, the places they’ve traveled and their collections.  We create mugs and memories. Duane likes to say we create Memory Mugs.

Keeping watch. Pat

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Ever put a dish in the microwave and need hot pads to remove it because the container was so hot?  You won’t have that issue with Sunset Hill Stoneware mugs. Our pottery artisans apply mug handles that won’t heat up as quickly as the mug.

                     Sunset Hill Stoneware is microwave safe

It’s one of the attributes of our stoneware that we don’t talk about much, but rings a bell with consumers. In 2011, Good Housekeeping Research Institute (GHRI) conducted a survey with 2,000 consumers to find out how often they used their microwave and what they thought "microwave safe" means. Here’s how they responded:

  • 49% said "microwave safe" means that a product will not break, crack, shatter, or become damaged in some way when it's heated in the microwave oven.
  • 36% think that "microwave safe" means that a product is safe for use in the microwave but can't say what that specifically means.
  • 32% think "microwave safe" means a product won't leach harmful or toxic chemicals or substances into food.
  • Only 15% of you consider "microwave safe" to mean that a product won't get hot when heated in the microwave. "That you won't burn your hand getting it out!"

When you purchase a Sunset Hill Stoneware mug, you can be sure it is safe. Our mugs have been kiln-fired to 2200° Fahrenheit (yes, the same temp as volcanic lava); they will not break, crack or shatter in your microwave which typically heats less than 212°F. Our pieces have been independently tested to meet FDA and California Proposition 65 compliancy standards. We have done our homework so when you heat your morning coffee or tea for a few minutes in the microwave, you can easily grab the handle to remove it.   

Percy LeBaron Spencer is credited with inventing the microwave oven back in 1945. Named the Radarange, it was large – 6’ tall and 750 pounds and expensive – about $5,000. In the late 60’s, countertop microwave models for the home became affordable and gained popularity. Americans continue to like their microwaves – it is projected manufacturers will sell almost 12 million units this year and next.

               Microwave sales escalating

Now if every microwave sold came with a set of Sunset Hill Stoneware mugs; that would be hot!
Keeping watch. Pat

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It’s here. The week you’ve been waiting for. The companionship you been thriving. It’s American Craft Beer Week!

The week-long national event was the inspiration of the Brewers Association in 2006. It allows craft brewers to unite with craft beer fans across America. Jointly they celebrate being part of a greater community who share passion for the beverage they love.

     American Craft Beer Week

What’s so special about a craft brewer?  The industry defines them as "small, independent and traditional." That’s true, but they are more than that.  In fact, when you think about it; they’re a lot like Sunset Hill Stoneware

A craft brewer’s beer-making style is based on old world traditions and personal values. They pour their heart, soul and life savings into product development in hope that the passion they feel will be felt and enjoyed with others. They’re artisans, driven by passion, learning their craft to meet their level of perfection prior to sharing it with the community around them.  Fundamental to the code of craftsmanship is the desire to do something right, no matter the cost – or the time taken to do it.

Doing Things the Right Way
A craft brewer has the drive to do things right. And when they can connect with another craftsman who can convey their message in a creative, sustainable way – it builds their personal legacy. Doing business this way isn’t the least expensive or easiest way to conduct business – but for a craftsman, it is the right way.

                    American Craft Beer Week

Check out the American Craft Beer Week event calendar; all 50 states are participating.  Exclusive brewery tours, special releases, food and beer pairing. Did you know that the average American lives within 10 miles of a brewery?  We’ve got 5 great spots locally!

American Craft Beer Week with Red Branch Sunset Hill Stoneware SteinAmerican Craft Beer Week with Reformation Brewery Sunset Hill Stoneware SteinAmerican Craft Beer Week with Founders Sunset Hill Stoneware Stein

As Reformation Brewery promotes, they set beer free! And freedom is as American as you can get. Contact us to learn about our new brewery style offerings.

Keeping watch. Pat

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The coffee industry uses a colorful flavor wheel. Created by the SCAA (Specialty Coffee Association of America) in 1995, it helped to define what specialty coffee was and at the same time helped position it away from commercial coffee. The flavor wheel describes some of coffee’s unique fragrances and aromas, along with helping cuppers to identify characteristics that could be ‘off’ in coffee flavor.

How does the wheel work?
After 21 years, the SCAA released an updated Flavor Wheel earlier this year. The wheel maintains its beautiful kaleidoscopic appearance of comprehensive data that makes an outsider marvel at the complexity of a simple cup of coffee. Starting at the center of the wheel, a taster can determine if it tastes fruity, nutty, green, etc, work outwardly from there to hone in on other flavors. This is the basic function of the flavor wheel.

To dig deeper, you need to grab the World Coffee Research Sensory Lexicon. This tool is used as the universal language of coffee’s sensory qualities and measurements. It’s a step in understanding what causes coffee to taste, smell and maintain its texture. Created by sensory experts and coffee industry leaders, the lexicon uses sensory science to understand a coffee’s primary quality with a way to replicate those measurements.

Coffee is one of the most chemically complex things we consume and it all starts with the bean. Inside that coffee bean is a complex molecular and genetic code determined by the seed. That seed’s genes are affected by how and where the coffee was grown, and by everything it has experienced since leaving the tree, including the processing, drying, milling, storage, transport, roasting, brewing and so on.


Coffee Drinking Quick Stats

  • Total percentage of Americans over the age of 18 that drink coffee everyday          54%
  • Total amount of cups of coffee (9 ounces) a coffee drinker consumes daily              3.1

Read more about how Hugh Jackman is changing lives one cup of coffee at time while you fill your Sunset Hill Stoneware, American made coffee mug with your favorite coffee house brew. Browse our gallery today.

Until next time. Pat

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A child’s best friend can be their first two-wheeled bicycle. It becomes their most trusted transportation and many a child finds their pursuit of happiness while riding their bike. It gets them away from home and chores; it gives them an escape from life.

A child can hop on a bike and gain instant confidence and elation as the wind blows through their hair. For a short time, they have complete control. Biking where they want and pretending to be the fastest vehicle on wheels as they pass cars while cruising the neighborhood sidewalks. While on that bike, a child can fantasize about being their favorite superhero and rescuing good from evil. They can escape dogs, jump sidewalk bumps and speed as fast as their legs will take them.  It’s that feeling of escape and lack of responsibility that we yearn for as we grow older.

In 2012, Ole Kassow started a European organization called Cycling Without Age. His goal was to help the elderly get mobile. He started by offering free bike rides on a rickshaw vehicle to local nursing home residents – then the movement caught on spreading to more countries, including America. Watch the 15-minute video; it is time well worth spent.

Buy Sunset Hill Stoneware mugs at Caramel Crisp & Cafe where Cycling without Age riders stop for coffee Buy Sunset Hill Stoneware mugs at Caramel Crisp & Cafe where Cycling without Age riders stop for coffee 

Locally, Lutheran Homes of Oshkosh is the first long-term care organization in America to obtain a license and implement the program. Residents can sign up and cruise the city by trained Cycling Without Age pilots. The program simply creates joy for residents.  It gives them an escape from their troubles, pains and/or depression and exposes them to fresh air, sunshine, rosy cheeks and sites that bring back memories. Riding that rickshaw gives them mobility and allows them to be the superhero once again as the wind blows through their hair.  

"We are proud to have launched this amazing program in Oshkosh, Wisconsin”, reinforces Bonnie Behnke, director of development for Lutheran Homes of Oshkosh, Inc. “There are smiles all around, pilots, elders, staff, family, bystanders, every time you come in contact with a rickshaw! We love creating joy in our elders lives!" 

                                       Buy Sunset Hill Stoneware mugs at Caramel Crisp & Cafe where Cycling without Age riders stop for coffee 

                    Buy Sunset Hill Stoneware mugs at Caramel Crisp & Cafe where Cycling without Age riders stop for coffee

Thank you to the trained pilots, the Oshkosh Police Department and Caramel Crisp & Café for opening your doors to this program and serving the weary travelers their favorite beverage in Sunset Hill Stoneware mugs. You’re helping others live their life – for the rickshaw pilots, you're taking a priceless journey.

Keeping watch. Pat

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