For your convenience, we’ve enhanced our shopping processes. Use our Multi-ship function – Now you can shop for gifts and ship to multiple people in one transaction!
1. Get started by registering and/or signing into our site. Then enter your default shipping/billing addresses. Next add everyone in your address book that you would like to send gifts to. Be sure to include their name in the ‘Address Name’ box so you will be able to select them later.
2. Start shopping! Fill your cart by customizing pieces or purchase from our in-stock collections.
a. Select your quantity desired.
(Our in-stock selection is limited to the quantities on hand.)
b. If you are ordering more than 1 piece, decide if you are shipping the requested quantity to the same address or if you want to use our multi-ship function and ship the quantity selected to different addresses.
3. After filling your shopping cart with customized and/or in-stock stoneware, click ‘Checkout’ when complete.
4. As you start the checkout process, select the ‘Destination’ from the drop down for each product line. The drop down menu will ‘show’ all of your contacts in your account address book. Add a gift message if desired.
In the ‘Ship By’ drop down area, select from:
a. UPS SurePost (3-6 day)
b. UPS Ground (2-5 day)
c. UPS 2nd Day Air (2-day)
d. UPS Next Day Air (overnight)
e. Pick Up: Neenah Retail Store (Free)
Once completed, click ‘Continue Checkout’ button.
5. Review your order one last time and click ‘Submit Order’ to Enter Payment!
Shop, ship, save. Let Your Fingers Do the Shopping!
Until next time. Tom